Your personal information is stored with the highest level of security at dlmrs. In this Privacy Policy, we clearly outline — what data is collected, why it is collected, and how it is kept secure.
We believe transparency is the foundation of trust. That is why our Privacy Policy is simple, clear, and straightforward.
Transparency is at the core of dlmrs' Privacy Policy. We only collect information that is necessary to provide you with the best gaming experience and to keep your account secure. We do not collect any data beyond what is needed.
When you register, log in, or use our services on dlmrs, the following information is collected:
When you use the dlmrs website or app, certain information is collected automatically:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Identity Document | KYC Verification & Legal Compliance | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| Device & IP | Security & Fraud Prevention | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
We never store your full payment card number or PIN. Payment information is always kept in encrypted form.
Data collected at dlmrs is used solely for specific, legitimate purposes. We will never use your information in any way that violates your privacy.
As a licensed gaming platform, dlmrs is required to comply with certain legal obligations. As a result, some of your information may need to be submitted to regulatory authorities. Even in such cases, we only provide the minimum information necessary.
We analyse the data we collect to continuously improve our gaming platform. This analysis is always carried out in anonymized form, so no personal information can be individually identified.
dlmrs never sells your data to advertising companies or allows it to be used for third-party marketing.
Dlmrs uses cookies on its website to enhance your browsing experience and ensure the site functions properly.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.
We do not use any third-party tracking cookies that monitor your activity across other websites.
Dlmrs never sells your personal information. However, there are certain circumstances under which we may share it:
In every case, we ensure that the receiving party adheres to security standards as strict as our own Privacy Policy.
We never share your information with advertising networks, data brokers, or marketing companies.
Dlmrs only retains your data for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after the end of the relationship | AML Compliance |
| Login Logs | 12 Months | Security Monitoring |
| Customer Support Contact | 3 Years | Service Quality Assurance |
| Marketing Preferences | Until consent is withdrawn | At the user's discretion |
Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified.
Dlmrs's Privacy Policy ensures you have full control over your personal data. You have the following rights:
To exercise any of the above rights, email our data protection team at: support@dlmrs.bet. We typically respond to your request within 30 days.
Some data may not be erasable due to legal obligations. In such cases, we will clearly explain the reason to you.
Dlmrs is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory at registration, and our system prevents minors from creating an account.
If a minor has registered on our platform by any means and we become aware of it, we will immediately close that account and delete all collected data.
If you believe a minor is using our platform, please contact us immediately.
Dlmrs uses industry-leading technology to protect your data. Our security framework operates on the following levels:
In the event of a data breach, we will notify the relevant regulatory authority and affected users within 72 hours. We will take immediate action and provide you with guidance on what steps to take.
Dlmrs may update this Privacy Policy when necessary. In the event of any changes, we will take the following steps:
Continued use of dlmrs after any updates will be considered acceptance of the revised Privacy Policy.
For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection Team:
If we are unable to resolve your privacy complaint to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.